Solutions · Remote teams

Get email to the right channel, whoever is awake

In a remote team, an email that sits in one person's inbox can wait a whole day. Workflows post it to the right Slack or Teams channel, with a summary, as it arrives.

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The ClearMakes Inbox team · Last updated 29 September 2026

What does ClearMakes Inbox do for a remote team?

For a remote team, ClearMakes Inbox moves important emails out of single inboxes and into the Slack or Teams channel where the right people will see them, with a short summary. It can also start work from a channel message. You describe each workflow in one sentence. Free to start; Enterprise is $39 a seat a month.

Three workflows remote teams start with

Each one stops an email waiting for someone to wake up and forward it.

Example workflow

“When a client emails, post the sender, subject and a two-line summary to the client's channel in Slack.”

When an email arrives in Gmail
Check which client it is from
Summarise it
Post to the client's channel in Slack

Example workflow

“When an urgent email arrives outside London office hours, tell the New York channel in Teams.”

When an email arrives in Outlook
Check it is urgent and out of hours
Post to the New York channel in Teams

Example workflow

“When someone posts “handover” in #support, email the summary to the next shift lead.”

When a message arrives in Slack
Check it is a handover
Summarise it
Send an email with Gmail

How a team sets it up

Agree which channel gets which email first. Then each person connects their mailbox and switches on the same few workflows.

Agree the channels
One channel per kind of email, so people know where to look.
Connect mailboxes and Slack or Teams
From the Apps page in ClearMakes Inbox. Some work accounts need an admin to approve the app.
Describe the workflows
One sentence each; check the steps; switch them on.
Decide who replies
A post in a channel tells people; it doesn't answer the customer. Name who does.

Who this is not for

If your team needs shared assignment, collision warnings and one place to reply from, you need a shared inbox tool. Inbox moves work to where people are; it isn't a shared inbox.

Not a shared inbox: replies still go from each person's mailbox.
AI summaries can be wrong now and then; keep the link to the original email in the post.
Compare the ways to do this: forward emails to a Slack channel and post Outlook emails to Teams.

Questions people ask

Can the whole team use one ClearMakes Inbox?

Each person connects their own apps. For a team with company sign-in (SSO) and seat management, Enterprise is $39 a seat a month, for 5 seats or more.

Slack or Teams?

Either, or both. A workflow can post to Slack channels, Teams channels or a person, and can start from a message in either.

Does it work across time zones?

Workflows run whenever a message arrives, day or night. You can describe out-of-hours rules in the sentence, for example “if it arrives outside London office hours, tell the New York channel”.