Refund Policy
Cancellation and Refund Guidelines
Last Updated: September 28, 2026
14-Day Refund Guarantee
At ClearMakes, we are committed to your satisfaction. We offer a 14-day refund guarantee on every payment for a paid plan: your first payment, every renewal and yearly plans, in every ClearMakes product.
If a paid plan isn't right for you for any reason, you can request a full refund within 14 calendar days of that payment.
How to Request a Refund
To request a refund, please contact our billing support team at with the subject line "Refund Request". Please ensure you are emailing from the address associated with your ClearMakes account to expedite the process.
Refunds are processed within 5–10 business days and will be credited back to the original payment method used during checkout.
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle. You can also ask Paddle about any charge directly at paddle.net. This policy covers every ClearMakes product, on monthly and yearly plans: for a yearly plan, the 14 days count from the date of each yearly payment, including renewals.
After a Refund
When we refund a payment, we also cancel that plan, and you move to Free. Nothing is deleted: everything you made is kept, and the Free plan's limits apply to anything new. Upgrade any time to have everything again.
After 14 Days
After the 14-day guarantee period, we do not offer refunds for subscription payments. You can, however, cancel your subscription at any time directly from Settings in the app. Your subscription will remain active until the end of the current billing cycle, and you will not be charged again. Then you move to Free, and nothing is deleted. If a payment fails, your plan keeps working while Paddle tries your card again.